“Customer experience should never be compromised”

CALL CENTRE & SUPPORT SOLUTIONS

We know how important it is to nurture strong client relationships. Our versatile Support team has years of experience dealing with clients, queries and support platforms. The phrase: “You never get a second chance to make a first impression” is one that you will hear frequently in the business world; Trust us to be your company’s first point of contact. We provide white label support and call centre solutions by representing your company and providing your clients with an individual personalized client support experience that drives customer loyalty and Client retention.

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* eXmile’s transactional currency is ZAR (South African rand) and therefore all transactions will be issued accordingly.

Ticketing System Integration & Solutions

Create your own ticketing system or integrate with ours. Standardize your support processes & client escalation structure

In Bound &
Outbound Calls

Have your general, technical or sales queries handled by a professional, dedicated and versatile support team

IVR Recordings

Write & personalize your company’s very own IVR Recording and improve the way clients experience & interact with your Voice Solution.

At this stage, I do not have any complaints… everyone I have been working with we’re excellent, informative and helpful. Keep it up.
Thank you for asking about your service. We have been exceptionally happy with the professional service which we have received from you and your company. We have no complaints to report back on.
No Complaints from my side. Your helpdesk team has been amazing so far.

#BeBetter

“The excellence of a company isn’t defined by the effort it invests into its products & services,
but the experience the client takes away from it.” – eXmile Support Division